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Customers say
Customers like the performance of the vehicle safety camera. They mention that it works well when not moving and the camera works well. That said, some complain about the connectivity issues. They say that the WiFi connection drops frequently, the app does not connect, and the signal does not reach the dashboard.
AI-generated from the text of customer reviews
Customers like the performance of the vehicle safety camera. For example, they mention that it works well, connects to the phone, and works well when not moving.
Customers have connectivity issues with the vehicle safety camera. They mention that the WiFi connection is problematic, the app does not connect, and the signal does not reach their dashboard. Some customers also report that the picture gets jerky and is lost at around 50mph.
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Top reviews
Top reviews from the United States
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Reviewed in the United States on April 19, 2022
Tried 2 other products and they were incompatible with 5G. This one works well. 23 ft RV + 8 ft truck bed.
Reviewed in the United States on August 21, 2022
I have a 2 door jeep and a 13′ RV trailer so can’t be more than 25″ distance. The unit connects to the phone and works well when NOT moving. However once picking up speed, the picture gets jerky until the signal is lost at around 50mph. Working with support, the issue is with my iPhone XR. The signal from the camera to the phone is good at any speed. On the phone, when in Airplane Mode, Bluetooth turned off, and not running any other apps like Waze or Pandora – the camera works great. It was time to upgrade the phone to a iPhone 13 anyway. The 13 has a better processor.
EDIT: New phone did not work with this camera also.
Reviewed in the United States on September 26, 2023
RV install and wifi network generation works-but JoyTrip app does not connect after months of effort using iPhone and iPad despite network selection by both devices and antenna placement adjustments
Reviewed in the United States on January 31, 2023
FIRST UNIT WAS DEFECTIVE. It wouldn’t power up. I returned it and decided to give the company another try. Glad I did as the 2nd unit works great! Easy setup and in no time I was hooking up my gooseneck trailer much faster and easier. No more getting in and out of the truck several times to see if I was lined up and over the ball. It’s works well in the Texas heat, pitch-black (both with and without bed-lights), rain, and the snow. Pics attached. If it stops working anytime soon I will post an update. I can’t imagine why it would as it seems well built.
FIRST UNIT WAS DEFECTIVE. It wouldn’t power up. I returned it and decided to give the company another try. Glad I did as the 2nd unit works great! Easy setup and in no time I was hooking up my gooseneck trailer much faster and easier. No more getting in and out of the truck several times to see if I was lined up and over the ball. It’s works well in the Texas heat, pitch-black (both with and without bed-lights), rain, and the snow. Pics attached. If it stops working anytime soon I will post an update. I can’t imagine why it would as it seems well built.
Images in this review
Reviewed in the United States on September 28, 2023
It does the job but I would have liked a little better quality. I pull a house boat with my truck and have a really hard time seeing behind me so this camera is a life saver. The picture and installation are not what I would call hi def
Reviewed in the United States on September 8, 2023
As individual items in the package, everything is great.
But somewhere along the way, and change was made in the camera case, antenna, or mounting bracket. And they don’t get along.
As long as you are setting it up for a decent down angle from the bracket you are good. But the antenna sticks out too far out the back when on the camera body to allow the camera to be aimed anywhere near horizontal. I used a leftover bracket from another dead camera to solve my problem, but it”s buyer beware.
Reviewed in the United States on August 12, 2023
Signal did not reach to my dashboard. My trailer is shorter than what they say is max.
Wifi connection is problematic have to log in and set up every time.
At home my home wifi kicked it off as it has stronger connection. I found myself messing with it more than worrying about my trailer.
Return was hassle free though.
I even tried the one with two antenna and That didn’t help
Reviewed in the United States on May 23, 2023
I bought it for use on my cargo trailer. Works perfectly and I use my iPad for bigger picture. The first one worked after installing but a couples months later when I went to use it would not show picture. Contacted customer service and they sent me a replacement one out right away. Installed and works perfectly.
Important information
Compatible Smart Devices—Firstly, for any device, to use our 5G WIFI wireless reverse camera, it must support Dual Band WIFI(IEEE 802.11 a/b/g/n/ac 2.4Ghz and 5Ghz) in WLAN function, you can check it in your device’s official website to confirm this(iPhone 4 or above compatible). Secondly, the device’s operation system must be Android 5 or above and IOS 7 or above. NOTE: For old or cheap Android devices, they usually don’t support Dual Band WIFI, please check twice.
Can be Used as Both Front and Rear View Camera—You can install this wireless camera at any position on the top of the vehicle. The wireless camera produces mirror image(for rear view) by default, if you want it to show non-mirror image(for front view), you can revise in the settings to achieve this. Mainly apply to large vehicles like Vans, Campers, RVs, Buses, trailers, 5TH wheel, and so on.
Adjustable Guideline and Picture Video Function—Except normal guide line on / off which can be achieved in the Settings page, you can also adjust the guideline to be wider, narrower, higher, lower by long pressing the guide line in the horizontal screen state of the device. You can also take pictures or videos with the camera, pictures and videos will be saved for convenient view and even sharing.
Intelligent Voice Call Startup and Screen Image Auto Rotation—You can start the APP by voice call on both Android and IOS devices even in black screen(you will need to unlock the screen if you have set it). By putting the device in horizontal state, the screen will auto-rotate to full screen.
Easy to Install and Use—Fix the camera to your desired position and Run the wires to 12-24V power supply. Steps to Use our 5G WIFI Car Baby Camera: 1. Download the APP by searching JoyTrip in Google Play or App Store. 2. Connect the Camera to Power Supply. 3. Enter WIFI settings and connect to WIFI hotspot starting with “Car….”. 4. Open the JoyTrip APP to view the image from camera, adjust the camera body for best view.